Your employees start chatting. We scale up their answers, tone and manners. The result is a chat manned by both humans and machine. For your customers, it feels like the whole team is always at their disposal.
Our combination of human and machine allows you to be there for your customers 24/7, and to always have an immediate answer ready.
Our software makes it easy for your staff to only apply their expertise when needed. They work together with our UI to really help every customer. You will never see a “I’m sorry, I didn’t understand your query“
BotBoys’ technology uses unique cognitive linguistic modeling combined with AI techniques to recognize patterns in worries and wishes of your customers, allowing you to deliver personal attention at scale.